Shipping

Once payment has been confirmed all items will be shipped within 3 business working days. During busy periods please allow an extra day for your items to be shipped.

COVID-19 – Delivery Delays

Please note all orders are being shipped as normal from the UK, within 3 business days of purchase.  However, amidst the current COVID-19 pandemic Royal Mail are experiencing some delivery delays to their standard and express shipping, both domestically and internationally.

Items are leaving the UK for all other overseas destinations on time, but are experiencing delays to a number of EU countries as a result of both new customs processes and ongoing Covid-19 measures. They are working with airline and postal/courier partners to maintain services across the globe, however delays should be expected as a result of Covid-19 measures. The number of countries they can access is changing daily.  Note - all customs forms (CN22 or CN23) will be completed by Holly Days for orders abroad.  

To avoid disappointment we recommend consulting the Royal Mail website for the latest updates prior to making your purchase.

A tracking number will be provided to you at the time of purchase to allow visibility of shipment progress.

Whilst delivery delays are out of our control, we understand how frustrating these extended wait times can be and are forever grateful for your patience and support during this uncertain time.

 

United Kingdom

Please allow 3-5 working days.

 

Standard Shipping (orders under £200) - £3.99
Standard Shipping (orders over £200) - FREE
Next day delivery - £5.99

Europe

Please allow 5-10 working days.

Standard Shipping - £14.99

 

Rest of the world

 

Please allow 5-15 working days.

Standard Shipping - £19.99

 

Please note that orders shipped outside of England may be subject to import duties or taxes, applied when your package reaches the destination country.

As the recipient, you are responsible for the payment of all local taxes and duties incurred, before your items can be released from customs. Holly Days does not accept any responsibility for these charges, so we suggest checking the customs and duties processes relevant to your package destination, prior to purchase.